Louise Goldstein
Displaying is a great way to entire and engage readers - even just face-out shelf displays
You don't need to be an artist, just creative
"Mass Murder" for true crime in Massachusetts
"Anniversary of the first episode of the Flying Nun" do a display on Nuns and religious orders
Use Chase's Calendar of Events
Just get people reading - let them choose the topic (Laura Schessinger, comics, anything)
Use displays as eye candy - patrons enjoy impulse check outs, and use them to promote underused or little-known collections
Display ideas
- Have a "staff picks" display
- Beach reads display
- Have attractive signs/banners for displays
- Use lights to draw attention - July displays
- Mix fiction and non-fiction
- For a "going green" display use plants as props
- February: romance and relationships
- For props, bring in little things from home, or check out yard sales - but don't use anything you don't want to lose
- Use a display case for fragile, rare, or valuable items - also a great way to feature patron art or collectibles
- Take advantage of the talents of your staff - let them be creative (artists, arrangers, scrapbookers, etc.)
- Put bookmarks in display books to promote programs, databases, or other resources
Cheryl Bryan - Merchandising your collection
Merchandising requires knowing your target audience - use are they, when do they come to the library, what do they respond to, what do they like? What draws people into the library (curb appeal) - what does it look like from the street, what do they see through the windows, do you use signs/banners? One idea is "Burmashave" signs - a series of signs along the street all conveying a small portion of a larger message.
Know how people use public spaces (study results from Paco Underhill)
- Sit and watch how people move through public spaces - look for "desire lines" (how people want to move through the space)
- Watch how people enter and use the library
- They need a "transition zone" people need a few steps to orient themselves - don't put displays and signs near the door, because they will be missed
- 80% of people turn right upon entering a new space
- Every building has a center point - where you can stand and see where everything is - that's what patrons are looking for, so that's where to design from
- If you have something in the library (chair, table, etc) that you constantly find moved, consider than it's in the wrong place
- People only have two hands - they can only take what they can carry, so provide bags/baskets for browsing, or a little play area/simple toys for kids to play in while mom browses or checks out
Use the right furniture - slat walls, gondola displays (four-sided stand alone shelving - http://www.franklinfixtures.com), face-out CD displays
Make sure your goals match your patrons goals - libraries are set up to find specific books, but patrons want to browse; our shelving is generally linear/spine-out, but patrons move organically; we try to give equal weight to everything, patrons are looking for a specific collection
Marketplace How-To's
- Highlight new and popular books
- Offer books for all ages
- Use lighting to highlight or draw focus to a certain area
- Redefine new as last 1-2 years - not everyone is in every six months
- Keep shelves looking full (encourage people to check out, but be sure to refull holes)
- Mix spine and face out
- Use endcap displays
Redesign Children's Room as "Family Room" - have furniture for adults too, and places where adults and kids can sit together and read or play or work
Use slat walls to draw people towards the stacks - highlight older materials or small collections (like "Oprah picks") - the principle of "massing" means put up as many as you can on slat walls, so 15-20, not four. To help staff, make a list of the books that can go on a display and put it on the back of the sign so staff can easily refill holes.
Merchandising how-to's
- Tidy first
- Turn covers out
- Fill in the gaps
Is Dewey User-Centered?
- You can increase non-fiction circ using "neighborhoods"
- Pull together subjects people naturally link together
- Example: Pull books from travel, history, and language learning to make a country section
- Use display cubes within the non-fiction collection to signify where collections are
- Books get special stickers and are marked in the catalog
- Redesign space so collection all fits together
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